Sr. Human Resources Manager

Job Description:

Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us.
With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.

JOB SUMMARY
The Regional HR Manager serves as a consultant to management on Human Resource related issues. Consults with management on planning, coordinating, and implementing HR strategies to support the individual assigned operation locations, Regional, National HR initiatives and AMR's Mission and Core Values. Activities include performance management, compensation administration, leadership development, Affirmative Action compliance, etc.

ESSENTIAL FUNCTIONS/DUTIES
Responsible for aspects of labor relations including facilitating communication, investigations, grievances, arbitrations, litigations, negotiations, as needed in conjunction with the VP of Labor Relations, HRD and HR Regional Manager.
Understand legal requirements and government reporting regulations affecting human resources functions and ensure policies, procedures, and reporting are in compliance as well as legislation, court decisions, etc. to assess industry trends and HR practices.
Communicate with management regarding employee relations' issues to consistently improve employee morale and productivity while being supportive of company policies.
In conjunction with the Leadership Team, develops and executes proactive strategies that enhance employee morale, lower turnover, meet financial needs of Company, and provide a consistent strategy.
In conjunction with the Operations Leadership Team, develop, implement, and maintain an effective employee recognition program that inspires employee commitment to individual and organizational success.
Conduct salary surveys to ensure competitive pay. Review and approve salary increases permitted within budgetary limits and according to established compensation policies.
Responsible for developing direct reports and supporting Regional HR initiatives
Consult legal counsel as necessary.
Assists employees and leaders in reporting and advocating leaves of absence with third party vendor.
Responsible for oversight of employee separation notices and related documentation and exit interviews to determine reasons behind separations. Based on exit interviews develop comprehensive solutions to reduce attrition while increasing employee morale.
Review, maintain and monitor annual Affirmative Action Plans for Operations. Prepare and Coordinate response to OFCCP audit requests.
Assess the capabilities of management team and conduct leadership training in performance coaching, conflict resolution, recruitment and selection, harassment prevention, etc. As well as individual executive coaching needs.
Assists employees with accessing their relevant employment information through My HR Connection.
Provides day to day performance management guidance to management (coaching, counseling, career development, corrective actions, CBA language interpretation, etc.).
Effective information systems security is a team effort involving the participation and support of every AMR employee who deals with information and/or information systems. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.
Adhere to all company policies, procedures, and protocols.
Perform other duties as assigned.

Education/Experience/Skills
HS Diploma or GED.
BA, HR Management Certification, preferred.
Professional in Human Resources Certification (PHR), preferred.

Experience:
A minimum of two (2) years of relevant Human Resources experience including performance management, staffing, compensation administration, safety and risk management, learning and development, EEO/harassment prevention, affirmative action administration, employment law, etc.
Working knowledge of multiple human resource disciplines including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, federal and state respective employment laws.
Relevant industry experience a plus.

Knowledge and Skills:
Working knowledge of MS Office Suite.
Effective oral, written, and interpersonal communication skills.
Excellent consulting skills.
Excellent client management and business literacy skills.
Strong conflict management skills.
Strong interpersonal and negotiation skills.
Develop strong trusting relationships in order to gain support and achieve results.
Effectively envision, develop, and implement new strategies to address competitive, complex business issues.
Manage multiple business units in multiple locations.
Manage multiple conflicting priorities.
Be flexible and available to interact with employees at all levels.
Be self-directed and motivated.
Take initiative to identify and anticipate needs and make recommendations for implementation | Job Description :

WORKING CONDITIONS AND MENTAL/PHYSICAL REQUIREMENTS
Working Conditions: Occasionally works extended hours outside normal business hours; occasionally works in extreme hot and cold, temperature changes, noise, and fumes/odors/mists. Frequently works independently, and often engages in face-to-face and verbal contact with business clients.

Physical Demands: Regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must regularly lift and/ or move up to 80 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Frequently: Good manual dexterity, with the ability to perform all tasks related to the position of Fleet Manager. Hearing/listening, clear speech, smelling, lifting, reaching, kneeling, stooping, bending, driving company vehicles.

Constantly: Ability to sit, walk and stand for extended periods of time, possess hand-eye-foot coordination and color recognition.

Mental Requirements:

Occasionally: Memorization, critical judgment.

Frequently: Perception/computation, problem solving, simple and complex mathematic skills, reasoning, ability to read, interpret and correspond in various written communication formats.

Constantly: Analytical skills, ethical judgment and reasoning, logic, active listening skills, strategic decision making, ability to communicate effectively in written and verbal formats.

GUIDING VALUES AND BEHAVIORS
Employee must consistently exhibit our guiding principles:
Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do.
One Team - We respect each other and achieve together what no individual can alone.
Innovation - We are driven to develop solutions that inspire progress.
Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.
Ownership - We are accountable for what we do and take pride in how we do it.
Citizenship - We are dedicated to being good stewards in the communities we serve.

REPORTING RELATIONSHIPS
Reports to: Regional HR Director
Interrelationships: EMS Operations, Corporate Payroll, Corporate IT, Corporate Benefits and other support departments

EEO Statement:
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.