Operations Manager

This employee must have a can-do attitude and an open-minded approach to projects and ideas. Will play a large role in the Event Operations team, as well as within the commercial families.

Goal of the position is to support the execution of operational delivery around assigned events. You will be part of the operations team with a group committed to help you succeed.

Deliverables:

Managing all operational aspects as a lead on smaller events usually acting as the single operational point of contact
Information Classification: General
Working as part of an Operational team on large events ensuring the execution of designated areas as well as helping to train and develop more junior staff as needed
Lead, manage, deliver, and own your event including working with show team, venues and suppliers
Communicate the detailed delivery plan with clear accountability pre-event to ensure exceptional delivery onsite
Organize post-event debriefs, to continuously improve the events, and cascade to the vendors and suppliers
The ability to manage total show operational budgets as well as manage to individual line items assigned to
Proficient in providing accurate production cost estimates to internal teams
Manage production work for the areas of responsibility assigned to you on your shows that you are not the lead on
Responsible for coordinating logistics for designated show areas with vendors and other internal teams
Work in tandem with assigned operational show lead and additional operations staff to carry out all operational functions on assigned events
Manage multiple projects at once and deal with unexpected situation on show site.
Maintain and develop strong working relationships and communication process with show teams, vendors, venues, etc
Negotiate with general contractors and other vendors
Ability to evaluate big picture supported recommendations to leadership team

The pay range for this position is $68,000 - $80,000 depending on experience.

3+ years in a relevant tradeshow operations execution
An established track record of delivering operational success in the B2B or B2C space.
Working closely with event teams: event director, marketing, sales, and finance departments.
A college degree or equivalent experience
Proficiency in Microsoft Word & Excel
Ability to work in a vendor management web-based system
Ability to work outside of traditional workday hours when needed
Travel is required

Skills Required:
High attention to detail
Strong organizational skills
Strong oral and written communication skills
The ability to work well with people in a service-oriented fashion
Ability to travel and attend multiple trade shows, conferences, and site visits
Multitasking skills with the ability to organize and coordinate several projects simultaneously
Ambitious, energetic, positive and inquisitive constantly looking for the upside and ways of making things better
Proactively manage all aspects of the event, someone who takes time to listen to our customers (internal/external) always looking to exceed expectations and assist with solutions

We offer:

• Competitive Compensation Package
• Access to LinkedIn Learning and other development/training opportunities
• Health and Wellness Benefits (medical, dental, eye)
• 401K and Matching
• Employee Stock Purchase Program
• Generous PTO policy
• Work-life balance
• Additional discounts through various partnerships

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.As such, Informa is proud to be an Equal Opportunity Employer.We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.