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General Manager

Craft Pies Pizza Company Denison, Texas
manager restaurant manager operations customer service management management skills store pizza revenue production service standards multi unit
April 19, 2024
Craft Pies Pizza Company
Denison, Texas

General Manager responsibilities include maintaining the restaurant s revenue, profitability and quality goals. You will ensure efficient restaurant operations, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you ll need management skills and experience in both front and back of house.

Incentives

45 Hour Potential Work Week

Multi Unit Opportunities

Unlimited Vacation Package

Free Meals While Working

Ability To Earn Monthly Store Bonus

Health Benefits (Coming Soon)

Most Improved Store of the Year Incentive

Responsibilities

Coordinate daily Front of the House and Back of the House restaurant operations

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and solve quality issues

Organize and supervise shifts to ensure culture and guest experience standards

are met

Appraise staff performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products

Ensure compliance with sanitation and safety regulations

Manage restaurant s good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Promote the brand in the local community through word-of-mouth and restaurant

events

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations

Skills

Proven work experience as a Restaurant Manager, Restaurant General Manager,

Hospitality Manager or similar role

Proven customer service experience as a manager

Extensive food and beverage knowledge, with ability to remember and recall

ingredients and dishes to inform customers and wait staff

Familiarity with restaurant management software; HotSchedules, ChowNow, Trainual, DoorDash, etc

Strong leadership, motivational and people skills

Acute financial management skills

We're not just looking for pizza makers. We're looking for doers who can think outside the box and want to push boundaries. We're changing the way the world thinks about pizza, and we want you to be a part of it. If you believe you have what it takes to join our team, we encourage you to apply.


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