Credit Services Representative
Location: Department #688 1626 Oak Street La Crosse, WI 54603
Requisition: 159269
Shift: Afternoon/Evenings
Related Military Occupational Classification (MOC):3F1X1, 4D0X1, 3M0X1, 922A, 92G, 500, CS, FS, 3381, 3599, 35S9, 752, CSS, CS, R01A, MS, SK
CREDIT
Part Time Credit Call Center Specialist - La Crosse, WI: Kwik Trip Inc.’s Credit department is looking for a well-rounded Call Center Specialist.
Job Description:
As a Call Center Specialist, you will be responsible for providing support services to our non-cash customers and our store co-workers.
Regular tasks include:
Provide excellent customer service to all Credit Department customers by providing them a single point of contact within the department to report problems and concerns
Make and receive phone calls related to customers issues involving all internal cards that Kwik Trip has to offer
Process Kwik Card payments and adjustment to accounts
Printing of cards and mailings
Updating accounts and training new hires on various tasks
Qualifications:
Minimum of 1 year in a related industry
Knowledge of AS400 and Microsoft Office Products
Knowledge of accounting and credit card terms
Ability to work well alone and as part of a team
Strong interpersonal, written and oral communications skills
Skill in operating a fax machine, copy machine, scanner, and calculator
Ability to maintain confidential information
Ability to support and meet department deadlines
Work Schedule: Monday through Friday available till 7:00pm and on Saturdays from 8:00 am until 3:00 pm. 20-25 hours a week.
Pay Grade: Non-Exempt Salary Structure
Function: Admin - Clerical; Customer Service; Entry Level; General Business; Telecommunications
Referral Bonus Program Reward Amount (if eligible): $100.00
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