Credit Services Representative

Kwik Trip, Inc. La Crosse, Wisconsin
credit representative credit call center cs customer service accounts oak street military moc fs css
December 17, 2022
Kwik Trip, Inc.
La Crosse, Wisconsin
PART_TIME

Location: Department #688 1626 Oak Street La Crosse, WI 54603

Requisition: 159269

Shift: Afternoon/Evenings

Related Military Occupational Classification (MOC):3F1X1, 4D0X1, 3M0X1, 922A, 92G, 500, CS, FS, 3381, 3599, 35S9, 752, CSS, CS, R01A, MS, SK


CREDIT



Part Time Credit Call Center Specialist - La Crosse, WI:
Kwik Trip Inc.’s Credit department is looking for a well-rounded Call Center Specialist.



Job Description
:


As a Call Center Specialist, you will be responsible for providing support services to our non-cash customers and our store co-workers.



Regular tasks include:



  • Provide excellent customer service to all Credit Department customers by providing them a single point of contact within the department to report problems and concerns

  • Make and receive phone calls related to customers issues involving all internal cards that Kwik Trip has to offer

  • Process Kwik Card payments and adjustment to accounts

  • Printing of cards and mailings

  • Updating accounts and training new hires on various tasks



Qualifications:


  • Minimum of 1 year in a related industry

  • Knowledge of AS400 and Microsoft Office Products

  • Knowledge of accounting and credit card terms

  • Ability to work well alone and as part of a team

  • Strong interpersonal, written and oral communications skills

  • Skill in operating a fax machine, copy machine, scanner, and calculator

  • Ability to maintain confidential information

  • Ability to support and meet department deadlines



Work Schedule:
Monday through Friday available till 7:00pm and on Saturdays from 8:00 am until 3:00 pm. 20-25 hours a week.


Pay Grade:
Non-Exempt Salary Structure

Function: Admin - Clerical; Customer Service; Entry Level; General Business; Telecommunications

Referral Bonus Program Reward Amount (if eligible): $100.00


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