Assistant General Manager

Skills Required

2+ Years of Restaurant/Hospitality Experience

Proficient in Managing of Cost of Goods Sold + Labor

Ability to Lead a Team to Create a Memorable Guest Experience

True Leadership Capabilities

At Main Event, we celebrate creating memories that leave lasting impressions for anyone that walks through our doors. We make connections between friends and families of all kinds. Creating unforgettable moments that will stay with them forever. With 45 locations and growing we are looking for new leaders to join the Main Event team to help us continue to live our mission of Connecting People, Making Memories One Smile at a Time.

As an Assistant General Manager, you will partner closely with the General Manager to achieve center level goals by growing sales, developing strong teams and executing on our standards to ensure a safe and sanitary environment for our Team Members and Guests. The AGM demonstrates Main Event s leadership competencies, is an ambassador of our values and serves as a critical member of the center s leadership team. The AGM reports directly to the General Manager.

WHAT MAKES A GREAT OPERATIONS MANAGER?

• 21+ years of age
• Experience and understanding of managing cost of goods sold and labor management
• The ability to oversee all aspects of the business - from the smallest details to the big picture
• Experience maintaining an exceptional guest focused environment

WHAT WILL YOU BE DOING DAILY?

• Lead a salaried management team (2-3) and hourly supervisor team (2-3) focused on delivering an exceptional Guest experience, growing sales and adhering to our standards
• Oversee a team of hourly Team Members that are focused on Guest service and teamwork
• Contribute to delivering budgeted revenues and profits, preparing weekly reports, approving invoices and other administrative tasks
• Implement processes and standards that contribute to prudent purchases and inventory and cost controls
• Developing and leading a team of 30-40 hourly team members to exceed guest s expectations
• Displaying financial understanding by summarizing/analyzing information for budgeting revenues, measuring cost of goods sold on a weekly basis, daily labor and financial management
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service focused team members in areas of recruiting, hiring, coaching, training and contentious professional development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results
• Embracing teamwork while leading others to do the same

PERKS AND BENEFITS

Main Event Team Members are expected to give their best on the job - so we do our part in making sure we give you what you need to stay motivated, valued and embrace living your best life!

• Awesome culture that s inclusive, rewarding and FUN!
• 50% off food, beverages, activities and unlimited game play!
• Tuition Reimbursement Program (yes please!)
• We help others grow! (internal promote culture)
• Be part of a New Center Opening Team!
• Our rewards and recognition program rock!
• Benefits, 401K Program, and paid time off
• Our Family Fund helps our Team Members financially in their time of need
• Paid Parental Leave

Main Event Entertainment is an Equal Opportunity Employer