Federal Government Relationship Manager - Washington, DC

US Bank Washington, District of Columbia
corporate payment systems manager financial federal government government security journey excel government relationship manager revenue growth
June 11, 2023
US Bank
Washington, District of Columbia
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

This exciting Federal Government Relationship Manager role supports the GSA SmartPay program, directly managing all relationship for client(s) in the assigned portfolio. Primary functions of position are client retention through service excellence and revenue growth initiatives.

We are looking for:

* Excellent interpersonal, presentation, verbal and written communication skills

* Ability to travel 10-15%

* Thorough understanding of payments industry

* Microsoft Office proficiency

* Knowledge of product marketing, client servicing components, and organization operations

* Knowledge/utilization of Salesforce

* Negotiation and decision-making skills

* Ability to creatively resolve complex problems with general guidance

* Ability to manage multiple tasks/projects and deadlines simultaneously

* Understanding of Federal government contracting

Basic Qualifications

* Bachelor's degree, or equivalent work experience
* Seven to ten years of relationship management experience

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.


Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

* Healthcare (medical, dental, vision)

* Basic term and optional term life insurance

* Short-term and long-term disability

* Pregnancy disability and parental leave

* 401(k) and employer-funded retirement plan

* Paid vacation (from two to five weeks depending on salary grade and tenure)

* Up to 11 paid holiday opportunities

* Adoption assistance

* Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

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