Title Specialist - Northern California (remote)

Redfin Remote
remote team real estate affidavits customer service compliance insurance mission settlement client experience attorneys counsel representatives
January 23, 2023
San Francisco, CA
Title Forward, a wholly-owned subsidiary of Redfin, is a group of well-funded technology and real estate entrepreneurs. Our mission is simple. We want to modernize the multi-billion dollar title and settlement industry to deliver a seamless, transparent, and delightful experience to buyers and sellers and make our real estate and lending partners look like geniuses and rock stars in the process. We are putting together a team of innovative, hungry, and highly motivated professionals to blend technology and customer service with a dash of automation and good old know-how to build a new kind of national title agency.

As a Title Specialist, you will enhance and diversify your knowledge of the title industry in order to maintain compliance with state-specific requirements, follow changes in the industry, and build on the ultimate client experience.

The Role:

As we grow and expand, you will continue to enhance and diversify your knowledge of the title industry in order to maintain compliance with state-specific requirements, follow changes in the industry, and build on the ultimate client experience.

Reviewing abstracts and identifying the title issues needing additional information or resolution

Obtaining and maintaining a firm understanding and knowledge of state-specific statutes relating to title

Working with sellers, attorneys, underwriting counsel, and representatives from other title agencies to obtain the documentation and additional information needed to clear vesting issues, judgments, and other title defects

Coordinating with team members to ensure applicable fees are added to appropriate settlement documents

Preparing title clearance affidavits such as Continuous Marriage Affidavits, LLC, Corporation and Trust Affidavits, Free and Clear Affidavits, and Hold Harmless Agreements

Ordering payoffs for liens and judgments, including but not limited to mortgages

Routinely communicating status updates and issuing an internal notification when files are curative complete

Responding in a timely fashion to internal and external parties

Generating final title policies and verifying for correctness and completeness prior to distribution to appropriate parties

Portraying a sense of calm and professionalism regardless of the title defect or particular situation

Frequently contact Title Forward employees including Closing Specialists and Closing Coordinators to clearly articulate title requirements and work towards their resolution.

Regularly contact abstracting vendors, underwriting counsel, listing agents, and sellers. Title Specialists will also interact with representatives from other title companies and attorneys who represent customers involved in the transaction.

Skills and Experience:

Northern California: Experience handling purchase transactions, specifically for Northern California is required.

Customer Service Experience: Professional who understands the importance of excellent customer service, has strong written and verbal communication skills and possesses a positive "can-do" attitude where the customer is always right.

Industry Experience: Experience in related fields such as title, mortgage underwriting, law/legal, or real estate are ideal for this position.

Attention to Detail: You’re skilled in staying organized, are able to prioritize and multitask, can meet timelines and understand that no detail is too small.

Team Spirit: You understand that you are a piece of a larger puzzle and that how you perform your job and complete your responsibilities directly affects - both positively and adversely.

Tech-savvy: You're comfortable with technology and learn new programs and systems quickly.

Detail-oriented, multi-tasking professional who understands the integral role of a title specialist in a team-centered industry.

What We Offer:

An open, entrepreneurial environment: New ideas are always welcome. We want to foster an environment of continuous improvement where everyone on the team contributes.

Competitive compensation packages

Generous benefits, including paid vacation, medical, dental, and vision insurance, fully paid family leave, and more

Amazingly smart and fun teammates and a management team invested in your growth and success.

The compensation information below is provided in compliance with job posting disclosure requirements in Colorado, New York, Washington, and California.

Pay Range: $25.90 - 44.30. Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operational business needs. Depending on the position, compensation may also include commissions, bonuses, and equity.

Redfin offers a generous benefits package that includes 15 paid vacation days, 12 paid holidays, paid parental leave, sick leave, and flex days; medical, dental, and vision insurance benefits; flexible spending account, health savings account, life and disability insurance; fertility benefits, commuter benefits, Employee Assistance Programs; and 401(k) employer match.

Redfin is an equal opportunity employer committed to hiring a diverse workforce.

A diverse, inclusive culture is vital to Redfin's mission of making real estate better for people from all walks of life. We’re proud that Redfin is a place where different points of view and backgrounds are encouraged and respected. We constantly strive to build a company that reflects the world around us, based on our conviction that pursuing and developing talent of all types is the right way for a business to thrive over the long haul.

Redfin is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, and any other characteristic protected by applicable federal, state or local law. If you need accommodation in the application or recruitment process because of a disability or special need, please contact [email protected]

To ensure the health and safety of our workforce, customers and third parties, Redfin conducts background screening after making conditional offers for employment. All screening is conducted consistent with Equal Employment Opportunity Commission guidance and state and local Fair Chance Act guidance, and Redfin encourages applications from, and fully considers, qualified applicants with criminal record histories.

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