SPECIALIST TECH SUPP
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Specialist, Technical Support
Location: State College Municipal Building
Starting Hourly Range: $18.89 to $23.59
Position includes Competitive Benefits (Health, Dental, Vision, Life Insurance), 401 Employer Match Pension Plan, paid vacation, holidays, sick time plus additional benefits to be discussed during the interview process.
REQUIREMENTS:
The Technical Support Specialist works in a team environment to ensure that the Information Technology Department is accessible by promptly and courteously answering help desk phone calls, emails, and walk-in requests for technology services. This position provides Tier 1 technical assistance and support. Work is performed under general supervision with limited latitude. Position exercises some judgment in accordance with well-defined policies, procedures, and techniques.
MINIMUM QUALIFICATIONS:
Associate’s degree in information technology or related field; supplemented by two or more years’ experience in a client-focused technical support role; or an equivalent combination of education, certification, training, and/or experience. This position requires a criminal background evaluation and a valid Pennsylvania Driver’s License.
All interested applicants must apply online. The application can be found on the following link: https://selfservice.statecollegepa.us/MSSProd/employmentopportunities/default.aspx.
The posting will remain open until the position is filled. A complete copy of the job description is available by contacting the HR Department. E.O.E.
Position : 37150001
Code : 2022-38
Type : INTERNAL & EXTERNAL
Location : BOROUGH INFORMATION TECHNOLOGY
Posting Start : 09/21/2022
Posting End : 10/31/2022