User Operations Community Manager
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A company is looking for a Community Manager to join their User Operations team, focusing on customer inquiries and engagement with high-tier users in the blockchain analytics platform sector.
Key ResponsibilitiesEngage with community users, share research insights, introduce members to each other, and facilitate discussionsCultivate and manage community relationships on DiscordOwn and manage the user support journey, ensuring a high-quality experienceRequired Qualifications1-2 years of work experience in user operations and / or customer-facing roles, with at least 1 year in a high-growth companyPrior work experience in the crypto industry or a demonstrable understanding of crypto topics and terminologyProficient in Discord server management & ZenDeskA deep sense of ownership and a builder mindsetPassionate about crypto