Store Manager

About us

Sweet & Sassy is a company in Katy, TX 77494. We are creative, fun, collaborative and our goal is to create a memorable experience for every Princess that walks through our doors!.

Our work environment includes:

• International workforce
• Lively atmosphere
• Relaxed atmosphere
• Casual work attire
• On-the-job training

We are looking for a results driven retail store manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in beauty services, customer service, or retail management. Store manager responsibilities may include supervising assistant store managers.

Responsibilities

• Develop business strategies to raise our customers pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance
• Additional store manager duties as needed

Skills

• Proven successful experience as a retail manager or customer service manager
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 30 40 per week

Benefits:

• Employee discount
• Paid time off
• Parental leave

Shift:

• Day shift

Weekly day range:

• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Required)
• retail: 2 years (Required)

Work Location: In person