Utility Concierge Remote
inside sales inside sales representative sales sales representative representative work from home sales team utility concierge inside sales communication new leads
January 24, 2023
Utility Concierge
New Orleans, Louisiana
Job Summary: We are seeking an Inside Sales Representative to join our team! In this role you will help educate our customers who are in the middle of the moving process by educating them on services available to them, so they can make the best choices based on their needs. EVERYONE needs utilities, so you are providing them with a service they will love. This is an inside sales position, so you will need to love talking on the phone. Each call you make gives you the opportunity to help our customers save time and money while providing mind-blowing customer experiences.

We provide you with leads, UNCAPPED commission structure, and competitive base salary plus benefits.

Essential Job Functions/Duties:

Connect with customers to educate them on their options and help them select the best home services using an outbound phone sales approach.
Communicate with existing and past customers to generate new leads.
Meet and exceed weekly and monthly sales targets.
Set follow-up appointments to keep customers aware of latest developments.
Maintain accurate call notes through our CRM (Salesforce)
Attend essential meetings with sales team
Leverage the knowledge of your team members, our tools, and ongoing development opportunities to master your sales pitch
Work collaboratively with our service team if any issues arise
Understand the fundamentals of our products and services
Be comfortable with dialing the phone to call new leads and clear assigned leads daily

Why apply for this role?

8 days of paid classroom based training (Zoom for remote hires) and 4-6 months of structured training while you "ramp up" and perfect your sales process.
You are motivated by results and commissions - our close rates are extremely high. Our average producers close approximately 5-8 deals each day.
Our sales cycles are short - 30 minutes to 5 days. NO need to wait for months to get a "YES"
You love talking on the phone - our top producers average 75 calls a day and make over six figures.
Competitive benefits, vacations and company holidays.

Basic Qualifications:

High school diploma or equivalent + 7 years of work experience OR
College degree in business/communication or equivalent + 3 years of work experience
AND at least 2 years of inside sales experience within the last 3 years

Other Qualifications:

Has a passion for building rapport over the phone with customers to close sales
Self-motivated to work until a goal is achieved
Resilient and able to overcome setbacks to continue making progress to goal
Possesses a strong work ethic and demonstrates dependability and reliability
Displays enthusiasm for achieving goals and wants to work on commission
Proficiency with computer software and systems (email, website portals, etc.)
Excellent analytical, decision-making with an ability to overcome customer objections
Demonstrated organizational skills with an ability to create and follow a daily activity plan (i.e. attend meetings, call customers, clear pipelines)
Strong typing capabilities
Strong written and oral communication skills

Preferred Qualifications:

Familiarity with Salesforce or comparable CRM platform
Ability to sell and talk to customers in Spanish


Medical & prescription drug insurance
Life Insurance
Paid Company Holidays
Paid Vacation
Paid Sick Time
401k with employer match, no vesting period
Employee Assistance Program

About Utility Concierge:

Utility Concierge was founded in 2009 to provide a complimentary service that saves residential customers time, money and stress during the moving process all while giving them access to the best rates in their area.

Individuals seeking employment at Utility Concierge are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status or sexual orientation.

We are proud to be a family-oriented company and pride ourselves on your culture. Read about our people and values here:

We are growing at a fast pace and are hiring for other exciting roles as well. Check out our job openings here:

Utility Concierge Core Values

Be Humble.
Transparent Communication.
Embrace and Drive Change.
Build a Positive Culture.
Mind-Blowing Customer Experience.
Own It.

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