Digital Experience (DX) Summer Internship
Lincoln Financial Group
Plano, Texas
digital
dx
financial
design
research
team
take charge
digital
dx
corporate
qualitative research
analysis
mobile
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December 4, 2022
Lincoln Financial Group
Plano, Texas
- is not available for this opportunity.
- The Digital Experience (DX) Intern works closely with our Corporate Tower DX Team (Product Manager, Analysts, Design Leads, Developers, internal business partners) supporting various research, discovery, and design activities, identifying issues, highlighting opportunities, and evaluating the effectiveness of new concepts and prototypes.
- What you'll be doing
- Support LFG primary websites: LincolnFinancial.com & One. LFG
- + Support the design and execution of qualitative research, heuristic analysis, competitive benchmarking, customer journeys, and service blueprints
- + Assist research analysis and reporting, delivering actionable insights that inform design requirements, prioritization of enhancements, and empower cross-functional teams to act and address the needs of customers using the website, kiosk, and/or mobile app
- + Assist in coordination of stakeholder interviews and collaborative workshops, developing relevant content and capturing notes from discussions
- + Support visual QA and user testing/validation studies
- + Performs other duties as assigned
- Minimum GPA of 3.0 or Higher
- + Candidates must be currently enrolled in a college or university for the Spring 2023 semester - Fall 2024 semester
- + Candidate must be available from May 22, 2023 - August 11, 2023
- + Pursuing Bachelor's Degree with a concentration Human-Computer Interaction, Psychology, Design, Computer Science, Marketing, Information, Anthropology, or similar
- + Proficiency in Microsoft Office Suite
- + Coursework/experience with user testing, qualitative research, and secondary research methods
- + Working knowledge of Google Analytics
- + Familiar with concepts in UX/UI, Website and Mobile App Functionality and Digital Trends and Technology is preferred
- + Strong written, verbal, and visual presentation skills with a knack for storytelling
- + Keen analytical and problem-solving skills
- + Self-driven work ethic with a collaborative style; curious, detail-oriented, and creative
- + Work in a fast-paced environment and adhere to deadlines
- + Ability to work independently as well as within a team environment
- + Consistent attendance
- What's it like to work here?
- At Lincoln Financial Group, we love what we do.
- We make meaningful contributions each and every day to empower our customers to take charge of their lives.
- Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.
- What's in it for
- Potential to turn into a full-time position after graduation
- + Receive ongoing coaching and mentoring
- + Add value to the organization through meaningful work
- + Effective productivity/technology tools and training
- + Gain exposure to senior executives and build a valuable network of peers, managers, and leaders across the company
- Work from Home : Employees will work from home and are not required to work in a Lincoln office on a regular basis.
- Prior work or industry experience.
- + Education level to the extent education is relevant to the position.
- + Unique skills
- About The Company
- Lincoln Financial Group, a Fortune 200 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence.
- Our core business areas - Life Insurance, Annuities, Retirement Plan Services and Group Protection - focus on supporting, preserving and enhancing over 17 million customer's lifestyles and retirement outcomes.
- Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates.
- The company had $324 billion in end-of-period account values as of June 30, 2021.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
- Dedicated to diversity and inclusion, we earned perfect 100 percent scores on the Corporate Equality Index and the Disability Equality Index.
- Follow us on Facebook ( , Twitter ( , LinkedIn ( , and Instagram (.
- Sign up for email alerts at
- Be Aware of Fraudulent Recruiting Activities
- If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website.
- Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers.
- These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.
- Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications.
- Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms.
- We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.
- Please contact Lincoln's fraud team at [email protected] if you encounter a recruiter or see a job opportunity that seems suspicious.
- This position may be subject to Lincoln's Political Contribution Policy.
- An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions.
- Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.
- Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.
- Lincoln Financial Group ("LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information.
- Applicants are evaluated on the basis of job qualifications.
- If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.
- This Employer Participates in E-Verify.
- See the E-Verify ( notices.
- Este Empleador Participa en E-Verify.
- Ver el E-Verify ( avisos.
- Lincoln Financial Group ("LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information.
- Opportunities throughout LFG are available to employees and applicants and are evaluated on the basis of job qualifications.
- We have a drug free work environment and we perform pre-employment substance abuse testing.
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