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Medical Office Receptionist

Medical office Greenville, North Carolina
medical receptionist team medical mail customer service customer service skills directing calls reception front desk operational insurance
December 1, 2022
Medical office
Greenville, North Carolina

Job Description:

  • Must have excellent Customer Service skills.
  • Answer multiple telephone lines, taking messages and directing calls.
  • Responsible for assuring the readiness of the reception area, opening the office at the designated time and having all front desk services fully operational at the start of business hours.
  • Collect and scan personal, medical, and insurance information to provide accurate verification of benefits.
  • Responsible for collecting copays, deductibles and/or past due balances when patients check in.
  • Maintain and transmit correspondence and medical records by mail, e-mail and fax
  • Knowledge of EMR software, Microsoft Office and HIPAA regulations.
  • Contribute to team effort by accomplishing related tasks as needed.
  • Must have great work ethic and attention to detail is imperative
  • Be willing to work in a fast paced environment while being able to multi-task
  • Must be flexible with work hours

Team Environment:

  • Working alone and with a team

Benefits:

  • Paid time off

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • Team-oriented -- cooperative and collaborative
  • People-oriented -- supportive and fairness-focused

Schedule:

  • Monday to Friday
  • No weekends
  • Day shift

Job Type: Full-time

Schedule:

  • Monday to Friday

Experience:

  • medical receptionist: 1 year (Required)

Work Location: One location


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